In October, NHPTV and WGBH launched an important new collaboration that resulted in some changes for NHPTV viewers in New Hampshire and Eastern Massachusetts. Following is information for Massachusetts members of NHPTV or WGBH.
New Hampshire Public Television | Durham, NH 03824
Member FAQs for Massachusetts Residents
Q: I am a NHPTV member. Is my contribution now going to WGBH? A: Thank you for your support of New Hampshire Public Television. The answer to this question differs depending where you live. As a Massachusetts resident your contribution to NHPTV will remain with NHPTV and your acknowledgement and all member benefits, along with any thank you gift you may have requested, will be fulfilled by NHPTV. WGBH will send a free subscription to Explore!, the WGBH Member’s Magazine, upon request by completing the Contact Us form. As a Massachusetts resident, your membership renewal will come from WGBH and any gifts you make in response will be applied to WGBH, the public television station now serving your community. At that time, your membership will be transferred and all membership acknowledgements and benefit fulfillment will be completed by WGBH.
Q: I am a WGBH Television member. Is my contribution now going to NHPTV? A: Thank you for your support of WGBH Television. The answer to this question differs depending where you live. As a Massachusetts resident your contribution will remain with WGBH and you will remain a WGBH member with no interruption to your benefits. Your acknowledgement, MemberCard, subscription to Explore! and thank you gift, if you requested one, will be fulfilled by WGBH.
Q: I’m a member of NHPTV living in MA. What does this mean for my membership? A: NHPTV members who live in Massachusetts will no longer receive New Hampshire Public Television but will continue to receive WGBH. WGBH will gladly honor the remainder of your NHPTV membership with WGBH member benefits including the WGBH MemberCard and at no charge to you, a subscription to the print or digital editions of Explore!, WGBH’s monthly Member’s Magazine, featuring WGBH’s television and radio schedules and more. To request a subscription, please complete the Contact Us form. Q: I’m a member of both WGBH and NHPTV living in MA/NH and watch the stations. What does this mean for me? A: You can choose to consolidate your giving to increase your impact on the station that is now serving your community. Or you may continue to support both stations despite only being able to view one. Q: I am a WGBH/NHPTV Sustainer. What happens to my membership? A: As a NHPTV Sustainer residing in Massachusetts, your payments will continue to go to NHPTV until the anniversary of your enrollment. As your anniversary approaches, you will be contacted about redirecting future payments to support WGBH, the public television station now serving your community. As a Sustainer, you always have the ability to increase, decrease or stop your payments at any time by completing the Contact Us form. In the meantime, you can request to receive WGBH member event notifications and a free subscription to the print or digital editions of Explore!, WGBH’s monthly Member’s Magazine, by completing the Contact Us form.
Q: What if I don’t want to change my donation to WGBH or NHPTV? What happens to my ability to remain a member of NHPTV or WGBH? A: You are always free to support the station of your choice.
Q: Will and/or when will I receive my new member packet? A: Once you renew your membership with the station that is now servicing your community, that station will fulfill all of your communications and benefits. You should receive an acknowledgement of any future gift within 3 weeks. Q: I’m a NHPTV and WGBH member. How may I continue to support both? A: You can choose to consolidate your giving to increase your impact on the station that is now serving your community. You are always free to support the station(s) of your choice, even if you can no longer receive one of them. Your support is greatly appreciated, however you choose to allocate it. Q: Will NHPTV “un-enroll” its Massachusetts donors? A: Please see “I am a NHPTV member. Is my contribution now going to WGBH?”